Elearning Online Training Courses

Workplace Violence Training Course Online


 

TARGET AUDIENCE & PURPOSE

Workplace Violence Training is an easy approach to the requirements of business for harassment issues and violence. Great for those who deal with violence and harassment or have been involved themselves.

OBJECTIVES

This session will help teach participants how to:
  • Understand what workplace violence and harassment is
  • Understand the benefits of harassment training
  • Act if they are harassed or accused of harassment
  • Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution
  • Identify situations where mediation is appropriate, and understand how mediation works in those situations
  • Identify appropriate solutions for a harassment incident
  • Act if a complaint is false
  • Help their workplace return to normal after a harassment incident
  • Identify some warning signs of violence
  • Understand the cycle of anger
  • Use a seven-step process for managing their anger and others’ anger
  • Have better communication and problem solving skills, which will reduce frustration and anger
  • Develop some other ways of managing anger, including coping thoughts and relaxation techniques

Harassment and violence of any nature in the workplace is unacceptable and thus if it happens it should be addressed.  This one day course is designed to help participants recognise and understand what violence and harassment is in the workplace and how to act if a breach in the code of conduct has occurred. An understanding and awareness of these matters brings in individuals a sense of confidence and assuredness if any type of harassment comes about and are able to speak up.