Elearning Online Training Courses

Supervisory Training: The ABC's Of Supervising

  
 

TARGET AUDIENCE & PURPOSE

The ABC's Of Supervising Others is a great starting point for supervisors. This session is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

OBJECTIVES

Specific objectives of this session include:

  • Clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Develop a technique for giving employees clear instructions.
  • Identify techniques to deal with employee challenges, such as hostility, complaints, and laziness.
  • Understand the importance of developing good relationships with employees and peers.

This session is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority