Elearning Online Training Courses

Administration/Office Skills Training

 
 

TARGET AUDIENCE & PURPOSE

This Administration Skills Course is designed to help the Admin Assistant and others in various roles of Administration.

OBJECTIVES

This training course will help teach participants how to:

  • Understand the importance of professional presence on the job.
  • Learn how to self-manage to become more effective and efficient.
  • Improve their communications skills, including listening, questioning, and being more assertive.
  • Increase their effectiveness in recognizing and managing conflict, and dealing with difficult people.
  • Increase ability, performance and attitude

Employers worldwide tend to view highly upon individuals who possess effective skills in administrative activities. This one day session is designed for any business looking at professional skills for assisting in office administration. Participants will have the skills to engage in effective communication and facilitation of office activities.